You’ve seen how malls altered and managed the shopping experience at essential stores during the ECQ. You are familiar with the drill by now. But with more stores opening under the modified ECQ, with more people going back to the malls, would you think twice about going back again?
The desire to go for services and merchandise that have not been available is strong. But the fears of infection remain. Rockwell recognizes that and has been obsessing over ways to make customers feel more secure. Nothing is ever too much these days when it comes to safety. So it’s all right to be “OC”.
You’d still have temperature checks, mandatory sanitation of hands, the use of face masks, routine disinfection and sterilization of common areas, and stringent physical distancing. When it reopens, Rockwell’s housekeeping will step up their game – elevators, escalators, walls, and other frequently touched surfaces will be disinfected every 15 minutes with US Environmental Protection Agency-certified disinfectants and sterilizers.
The Eclipse Aurora HB Germicide & Disinfectant, which meets the criteria of EPA for use against SARS-CoV-2, the strain of coronavirus that causes COVID-19, will be used for misting and for disinfection of all common areas and frequently touched surfaces of the mall. This is also the disinfectant used for the footbath mat at all mall entrances.
Elevators, which allow only four passengers at a time for Power Plant Mall and two passengers at a time for Santolan Town Plaza, The Grove Retail Row, and Arton Strip, are equipped with a Stay Fresh Anti-Bacterial Diffuser. Aside from the protocol for all passengers to be 2 meters or 6 steps apart, escalators are equipped with a UV Care Escalator Handrail Sterilizer. UVC Germicidal Lamps will regularly disinfect common areas after mall hours.
The new restroom protocol: Only four customers at a time will be allowed inside. All cubicles, counter tops, and sinks will be disinfected after every use.
Aside from the floor markers that aid in physical distancing and queueing, Mall Security will be positioned near all restrooms, elevators, and escalators to maintain order.
Rockwell had long been a preferred retail marketer for its pleasurable offline shopping experience. So it’d be interesting to see how it will sustain its position within a new normal that values human safety. The promise is to play up what’s already in their name – the OC in Rockwell.
Find out how we obsess over your health and safety and other updates at TheRockwellist.com or follow our Power Plant Mall, Santolan Town Plaza, The Grove Retail Row, and Arton Strip Facebook and Instagram pages.