Forbes Travel Guide (“FTG”), the only global rating system for luxury hotels, restaurants and spas, today announced its 2021 Star Awards. Marco Polo Ortigas, Manila, one of the country’s leading hotels received its fifth consecutive Forbes Travel Guide Five-Star Award, and is showcased with other honorees on ForbesTravelGuide.com.
Marco Polo Ortigas, Manila continues to uphold values that reflect those of its namesake global traveller, entrepreneur and community leader. During the pandemic, the Hotel found itself in extraordinary territory with the impact of global health concerns directly affecting travel and tourism. The Hotel team adapted quickly to the changing business environment by embracing agile collaboration practices, and strengthening its focus on health and safety. The Hotel, through its management company Wharf Hotels, was part of the initial group of hospitality institutions to implement the World Travel and Tourism Council’s Safe Travels
biosecurity protocols, and was the first in Asia to receive the Clean and Ready program certification from the world’s sanitation and hygiene leader Diversey™.
“Among the many commitments we live by daily at Marco Polo Ortigas, Manila is our priority on the health and safety of our guests, associates, and partners. What remains at the heart of our business is our dedication and passion to serve our community,” said Mr. Colin Healy, the Hotel’s Taskforce General Manager. “Thus, it gives us great pride to be recognized as a Forbes Travel Guide Five-Star Awardee for the fifth consecutive year. This recognition stands for the heart of our global industry. More than ever, this gives meaning to why we do what we do with integrity and excellence,” he added.
Aside from receiving its fifth Forbes Travel Guide Five-Star Award, Marco Polo Ortigas, Manila has been consistently recognized as the top hotel in Pasig City by ratings and review website Tripadvisor.
Forbes Travel Guide is the world-renowned authority in genuine Five-Star service, and Marco Polo Ortigas, Manila maintains its place in its illustrious annual Star Rating list.
“These 2021 award winners are a testament to the resilience of the hospitality industry,” said Filip Boyen, CEO of Forbes Travel Guide. “During an unprecedented time, these top properties adapted to numerous adversities all while maintaining high service levels and ensuring the health security of their guests and staff.”
He added, “We hope that these excellent properties will inspire travellers for when they are ready to venture out on their next trip.”
To view the new Star Award winners, visit ForbesTravelGuide.com. For a detailed explanation of how Forbes Travel Guide compiles its Star Ratings, click here.